Loyalty programs become CRM programs when
A) System metrics and management of specific customer strategies are integrated
B) Systems metrics and sales people agree on account objectives
C) System metrics are leveraged with buyers
D) Specific customer strategies are prioritized
E) Customers can be individually identified

Question

Quizplus · Accepted Answer

Loyalty programs become CRM programs when system metrics and management of specific customer strategies are integrated, allowing for personalized and strategic management of customer relationships.

Loyalty Programs Become CRM Programs When