The net present value of the expected future stream of financial contributions for the customer is:
A) customer lifetime value
B) actual value
C) long-term value
D) potential value
Correct Answer:
Verified
Q1: The two fundamental differences between customers are:
A)
Q2: Once we identify customers, a customer-strategy enterprise
Q3: The value a customer could create for
Q4: A customer's value to the enterprise is
Q6: A customer's contributions to an enterprise could
Q7: The pharmaceutical industry discovered high referral value
Q8: From the customer's perspective, potential value depends
Q9: From the enterprise's perspective, unrealized potential value
Q10: According to the Pareto principle:
A) 80% of
Q11: RFM (recency, frequency, and monetary value) is
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents