When faced with an organizational change, employee reactions vary. Employees who simply go along with the change but secretly hope that it is a program that will come to an end soon are practicing ______.
A) transference
B) resistance
C) compliance
D) commitment to change

Question

Quizplus · Accepted Answer

Compliance is when employees go along with the change but may not fully support it or believe in it. They may hope that it is a temporary program, but they still follow the new procedures and policies. Transference involves taking emotions or behaviors from one situation and applying them to another, and resistance involves actively opposing the change. Commitment to change is when employees are fully invested in the change and actively work to make it successful.

When Faced with an Organizational Change, Employee Reactions Vary