There are three steps in Lewin's change process. The one that challenges the status quo by shaking up assumptions is known as ______.
A) changing
B) thawing
C) unfreezing
D) refreezing

Question

Quizplus · Accepted Answer

Lewin's change process involves three steps: unfreezing, changing, and refreezing. Unfreezing is the first step where the status quo is challenged by shaking up assumptions. This creates a readiness for change. Thus, Choice C is the correct answer.

There Are Three Steps in Lewin's Change Process