Sales training covering aspects of customer knowledge may include information on all of the following subjects except
A) buying motives.
B) customer needs.
C) buyer personalities.
D) buyers' competitors.
E) buying procedures.

Question

Quizplus · Accepted Answer

Sales training covering aspects of customer knowledge typically includes information on buying motives, customer needs, buyer personalities, and buying procedures. However, buyers' competitors are not typically included as part of customer knowledge.

Sales Training Covering Aspects of Customer Knowledge May Include Information