According to research on relationship building characteristics, customers want salespeople who do all of the following except
A) personally manage their desired results.
B) offer them the best discounts.
C) understand their business.
D) act as a customer advocate.
E) are easily accessible.

Question

Quizplus · Accepted Answer

While offering discounts may be a desirable trait for customers, it is not one of the top relationship building characteristics. Customers are more interested in salespeople who can manage their desired results and understand their business, act as a customer advocate, and are easily accessible.

According to Research on Relationship Building Characteristics, Customers Want Salespeople