A crisis management plan
A) is not helpful for small to mid-sized organizations.
B) defines operational procedures to deal with a crisis.
C) should avoid limitations on who is authorized to speak to the media.
D) does all of the above.

Question

Quizplus · Accepted Answer

A crisis management plan is designed to define operational procedures to deal with a crisis. It provides a clear roadmap for how to respond and recover from a crisis, including communication plans and protocols for authorized spokespeople. The plan is beneficial for organizations of all sizes, as it ensures that everyone knows what to do in the event of a crisis. Avoiding limitations on who can speak to the media is not recommended in a crisis management plan, as it can lead to conflicting messages and confusion.

A Crisis Management Plan