In the reasons section of a negative message, you should
A) apologize for the negative decision.
B) explain what your decision is before you explain why you have reached it.
C) present enough detail to make your conclusion compelling.
D) do all of the above.

Question

Quizplus · Accepted Answer

Presenting enough detail to make your conclusion compelling is important in the reasons section of a negative message. While apologizing for the negative decision or explaining the decision before the reasoning may be appropriate in certain situations, providing compelling reasoning is essential. Therefore, option C is the best choice.

In the Reasons Section of a Negative Message, You Should