An effective approach to increasing sales is to focus on the features of a product or service and not the benefits.
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Q31: Identify the true statement about customer relationship
Q32: Which of the following is an example
Q33: A moment of truth is defined as
Q34: Which of the following categories of partners
Q35: True customer loyalty tends to come about
Q37: Which statement identities the best strategy for
Q38: Which of the following statements best defines
Q39: Which of the following is an easy
Q40: Which of the following is a channel
Q41: Discuss the importance of the customer's perception
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