Which of the following is an easy way to show respect to customers?
A) When addressing a customer, always use his or her first name.
B) Stop talking when the customer begins to speak.
C) Return calls or e-mail messages at your own convenience.
D) Avoid eye contact with the customer lest he or she is offended.

Question

Quizplus · Accepted Answer

Stopping talking when the customer begins to speak is a sign of respect as it shows you are listening and valuing what they have to say.

Which of the Following Is an Easy Way to Show