What is organisational culture and how does it develop in an organisation? What is the role of organisational culture in improving communication? Explain your ideas with examples.

Question

Quizplus · Accepted Answer

The Answer is Organisational culture refers to the shared values, beliefs, and behaviors that shape the way employees within an organization interact with each other and with external stakeholders. It is the "personality" of the organization and influences how work is done, decisions are made, and how employees are treated.

Organisational culture develops in an organization through a variety of factors, including the leadership style of top management, the organization's history and traditions, the industry in which the organization operates, and the personalities and backgrounds of the employees. Over time, these factors shape the norms and values that guide employee behavior and decision-making, ultimately creating the culture of the organization.

The role of organisational culture in improving communication is significant. A strong and positive organisational culture can foster open and transparent communication, leading to better collaboration, increased trust, and a more cohesive and productive workforce. For example, a company with a culture that values open communication and feedback is more likely to have employees who feel comfortable sharing their ideas and concerns with their colleagues and managers. This can lead to more innovative solutions and a more engaged workforce.

On the other hand, a negative or toxic organisational culture can hinder communication and create barriers to effective collaboration. For example, a company with a culture of fear and mistrust may have employees who are hesitant to speak up or share their thoughts, leading to missed opportunities and a lack of creativity.

In conclusion, organisational culture plays a crucial role in shaping the communication dynamics within an organization. By fostering a positive and inclusive culture, organizations can create an environment where employees feel empowered to communicate openly and effectively, ultimately leading to improved performance and success.

What Is Organisational Culture and How Does It Develop in an Organisation