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When Making a Follow-Up Call, Which of the Following Should

Question 27

Multiple Choice

When making a follow-up call, which of the following should the salesperson consider an important factor?


A) Make sure to do some small talk before talking about business
B) If the customer does not pick up the call, then don't call again
C) Keep the call short, so the customer does not feel bothered
D) The call should only be done in person after every successful sale
E) Keep the call strictly about future business and referrals

Correct Answer:

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