What term refers to a salesperson's ability to work and contact people throughout an account, discussing his or her product?
A) Customer service
B) Account manipulation
C) Order getting
D) Missionary work
E) Account penetration
Correct Answer:
Verified
Q23: Sharon is about to follow-up by making
Q24: To be viewed as a professional and
Q25: Follow-up services the needs of the customer
Q26: Which of the following is NOT an
Q27: When making a follow-up call, which of
Q29: When a salesperson promises customer service to
Q30: Which of the following statements about customer
Q31: By asking questions, a salesperson can increase
Q32: Cross-selling is considered as one of the
Q33: The main purpose of this textbook is
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