When a salesperson promises customer service to her prospect, what are some of the elements that would NOT be included in this "promise"?
A)warranties
B)fast delivery
C)special packaging
D)credit
E)free product itself

Question

Quizplus · Accepted Answer

Customer service would not typically include the free product itself. The other options listed (warranties, fast delivery, special packaging, credit) may be part of a promise of good customer service.

When a Salesperson Promises Customer Service to Her Prospect, What