Before announcing the "good news" in your response to a request, you need to write a sentence or two to provide context and acknowledge that you received the request.
Correct Answer:
Verified
Q17: Discussing reader benefits encourages the reader to
Q18: Research shows that many customers expect a
Q19: The reader is less likely to omit
Q20: In a reply, avoid answering a reader's
Q21: Aggregators scan the web for comments about
Q23: "No Response" (ignoring) is a valid option
Q24: When using IM, avoid abbreviations, such as
Q25: An effective response to a customer inquiry
Q26: An appropriate company response to a social
Q27: When initiating an IM, follow the grammar,
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents