It is practically impossible to demonstrate that what a company spends on IT has a direct impact on its overall performance.
Correct Answer:
Verified
Q6: Companies that do not understand their customers'
Q7: In most firms, technology is not a
Q8: Non-financial measures are predictive of past performance
Q9: Competing in the information age is much
Q10: Systems that are not reliable or available
Q12: It is simply not realistic to expect
Q13: About half of all IT managers believe
Q14: Most organizations that link measures of IT
Q15: IT investments do not always deliver the
Q16: Effective business metrics programs should also include
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