Most organizations that link measures of IT input with measures of business performance find great success since the two metrics are so closely linked.
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Q9: Competing in the information age is much
Q10: Systems that are not reliable or available
Q11: It is practically impossible to demonstrate that
Q12: It is simply not realistic to expect
Q13: About half of all IT managers believe
Q15: IT investments do not always deliver the
Q16: Effective business metrics programs should also include
Q17: Research shows that merely adequate employee satisfaction
Q18: Undelivered IT value remains a serious concern
Q19: Traditionally, IT has paid close attention to
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