Systems that are not reliable or available when needed, cannot provide customers with the information they need, or cannot give the customers the flexibility they require are very common in companies.

Question

Quizplus · Accepted Answer

This statement is true. Systems that are not reliable or available, or do not meet the customers' requirements can negatively impact the customer experience and ultimately hurt the company's reputation and bottom line.

Systems That Are Not Reliable or Available When Needed, Cannot