Non-financial measures are predictive of past performance and are not effective predictors for future performance.
Correct Answer:
Verified
Q3: The best measures are tied to business
Q4: What a company measures and the way
Q5: What a company spends on IT has
Q6: Companies that do not understand their customers'
Q7: In most firms, technology is not a
Q9: Competing in the information age is much
Q10: Systems that are not reliable or available
Q11: It is practically impossible to demonstrate that
Q12: It is simply not realistic to expect
Q13: About half of all IT managers believe
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