For an HRM function to become truly strategic in its orientation,it must
A)not view itself as a separate business entity.
B)base its strategies on serving external clients.
C)focus on process-oriented rather than people-oriented concerns.
D)adopt a customer-oriented approach.
E)spend most of its time and efforts on transactional activities.

Question

Quizplus · Accepted Answer

Adopting a customer-oriented approach is crucial for an HRM function to become truly strategic. This means understanding the needs and expectations of internal stakeholders, such as employees and managers, and developing solutions that align with the overall business strategy. By focusing on delivering value to these stakeholders and building strong relationships with them, HRM can position itself as a strategic partner in achieving organizational goals.

For an HRM Function to Become Truly Strategic in Its