An outlet or brand whose performance confirms a low-performance expectation generally will result in _____.
A) satisfaction
B) dissatisfaction
C) nonsatisfaction
D) elation
E) anger

Question

Quizplus · Accepted Answer

A low-performance expectation generally will result in neither satisfaction nor dissatisfaction, but rather with what can be termed nonsatisfaction.

An Outlet or Brand Whose Performance Confirms a Low-Performance Expectation