A consumer who purchases a new computer but encounters frustration with set up and technical support may experience: _____.
A) limited problem solving
B) extensive problem solving
C) dissonance
D) evaluation
E) an information search

Question

Quizplus · Accepted Answer

The frustration experienced by the consumer suggests that they may be experiencing cognitive dissonance from their purchase due to difficulties with set up and technical support.

A Consumer Who Purchases a New Computer but Encounters Frustration