Michael,the owner of a moving company,has developed a performance appraisal system for his customer representatives and truck drivers.He evaluates each of these employees on accuracy of weight estimates,meeting delivery deadlines,and dollar value of breakage.Michael's performance appraisal system is ____ based.
A) trait
B) results
C) behavior
D) productivity

Question

Quizplus · Accepted Answer

Michael's performance appraisal system is based on the results achieved by the customer representatives and truck drivers. He evaluates them on the basis of accuracy of weight estimates, meeting delivery deadlines, and dollar value of breakage, which are all outcomes or results of their performance. Hence, this is a results-based appraisal system.

Michael,the Owner of a Moving Company,has Developed a Performance Appraisal