In a telephone operating company,negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage.What type of value-chain support activity is this?
A) service
B) technology development
C) human resource management
D) general administration

Question

Quizplus · Accepted Answer

Although general administration is sometimes viewed only as overhead, it can be a powerful source of competitive advantage. In a telephone operating company, for example, negotiating and maintaining ongoing relations with regulatory bodies can be among the most important activities for competitive advantage.

In a Telephone Operating Company,negotiating and Maintaining Ongoing Relations with Regulatory