In assessing its primary activities,an airline would examine
A) employee training programs.
B) baggage handling.
C) criteria for lease versus purchase decisions.
D) the effectiveness of its lobbying activities.

Question

Quizplus · Accepted Answer

Five primary activities:inbound logistics, operations (which would include baggage handling for an airline), outbound logistics, marketing and sales, and service contribute to the physical creation of the product or service, its sale and transfer to the buyer, and its service after the sale.

In Assessing Its Primary Activities,an Airline Would Examine