When Nordstrom,the Seattle-based department store chain,aids customers with after-sales support,it exemplifies which primary value-chain activity?
A) operations
B) outbound logistics
C) inbound logistics
D) service

Question

Quizplus · Accepted Answer

Service activity includes all actions associated with providing service to enhance or maintain the value of the product, such as installation, repair, training, parts supply, and product adjustment.

When Nordstrom,the Seattle-Based Department Store Chain,aids Customers with After-Sales Support,it