After landing a $200,000 order for baskets,Austin should most likely engage in all of the following EXCEPT:
A)concentrating on improving account penetration.
B)showing his appreciation with a thank-you note.
C)handling customer complaints promptly.
D)calling and texting the customer daily.
E)treating his customers like royalty.

Question

Quizplus · Accepted Answer

While it is important to maintain communication with the customer after a large order, calling and texting daily may come across as overbearing and unprofessional. It is important to strike a balance and communicate effectively while respecting the customer's time and space. Therefore, option D should not be chosen. The remaining options, A, B, C, and E, are all important strategies to maintain a positive relationship with the customer and increase the likelihood of future orders.

After Landing a $200,000 Order for Baskets,Austin Should Most Likely