When Austin phones a recipient of one of Clearwater's deluxe hampers to inquire if the picnic basket arrived on time and undamaged,he is engaged in:
A)a parallel referral.
B)a post-approach.
C)follow-up.
D)forestalling.
E)cold calling.

Question

Quizplus · Accepted Answer

Austin is engaging in follow-up by checking with the recipient to ensure that the delivery was successful and the hamper arrived undamaged.

When Austin Phones a Recipient of One of Clearwater's Deluxe