Which of the following is a lagging indicator?
A) Operational performance
B) Customer satisfaction
C) Financial performance
D) Employee training

Question

Quizplus · Accepted Answer

Lagging indicators are metrics that measure the results of past events, which means they will only show up after the occurrence of certain events. Out of the given options, financial performance is a lagging indicator, meaning it reflects past business operations and decisions. Operational performance, customer satisfaction, and employee training are all leading indicators, as they provide insight into potential future outcomes.

Which of the Following Is a Lagging Indicator