One part of the balanced scorecard helps management answer the question: "What business processes must we excel at in order to reach our objectives?" Which of the four perspectives is being described here?
A) Financial perspective
B) Customer perspective
C) Internal business perspective
D) Learning and growth perspective

Question

Quizplus · Accepted Answer

The question being asked refers to the internal business perspective of the balanced scorecard, which focuses on identifying the critical internal processes that a company must excel at in order to achieve its strategic goals.

One Part of the Balanced Scorecard Helps Management Answer the Question