Customer satisfaction, operational efficiency, and employee excellence are the three primary considerations when using the balanced scorecard approach.

Name: Customer satisfaction, operational efficiency, and employee excellence are the three primary considerations when using the balanced scorecard approach.
Brand: Quizplus
Rating: 4.8 (43 reviews)

Question

Quizplus · Accepted Answer

The balanced scorecard approach focuses on four perspectives: financial, customer, internal business processes, and learning and growth.

Customer Satisfaction, Operational Efficiency, and Employee Excellence Are the Three