Which of the following is NOT a point in the customer contact audit for the Arizona Grill,serving Southwestern food?
A)Host/hostess seats the customer.
B)Food server discusses wine list.
C)Food is delivered to the table by kitchen staff.
D)Chef making adjustments to the dish preparation based upon the availability of ingredients.

Question

Quizplus · Accepted Answer

The chef making adjustments to the dish preparation based upon the availability of ingredients is not a point in the customer contact audit as it happens behind the scenes in the kitchen and does not directly involve customer interaction. The other options (A, B, and C) involve customer contact and interaction.

Which of the Following Is NOT a Point in the Customer