When Zed Purchased His New Computer Through an Internet Retailer,he

When Zed purchased his new computer through an Internet retailer,he was promised 24 hours,7 days a week access to a toll-free number where he could talk to a real-life computer technician.When he had trouble with his computer and needed help,he called the number provided and was put on hold for 45 minutes.When the technician got on the phone,Zed was told that there were only two technicians on staff who were dealing with about 150 calls daily.The electronic retailer did not provide _____ for its employees.

A) instrumental support
B) output support
C) resource-to-yield output
D) intangible resources
E) marginal resources