Responding to emails and taking action to the customers' concerns are examples of a retailer's ______.
A) reliability
B) assurance
C) tangibility
D) expertise
E) responsiveness
Correct Answer:
Verified
Q58: Customer satisfaction is affected by the amount
Q59: When Zed purchased his new computer through
Q60: Natalie works for a department store.At least
Q61: Empowerment of employees provides customers with _
Q62: On Friday,Jack went to the bakery and
Q64: Customer dissatisfaction is inevitable.What are the three
Q65: _ is characteristic of the ability to
Q66: What is distributive fairness?
A)the perceived fairness of
Q67: Which of the following would NOT be
Q68: Dust free,clean,and organized stores with updated dressing
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents