Marketers use tactics such as employing social media to answer follow-up questions,helping resolve any dissonance with the product,creating peer-to-peer communication platforms so that consumers can share experiences and information with each other during which stage of shopping behaviour?
A) Awareness
B) Pre-shop
C) Shop
D) Post-shop

Question

Quizplus · Accepted Answer

These tactics are all geared towards post-purchase behavior, where the consumer has already made the purchase and may have questions or concerns about the product. The goal is to enhance the customer experience and loyalty by providing excellent customer service and creating opportunities for customers to engage with each other and share their experiences.

Marketers Use Tactics Such as Employing Social Media to Answer