_____ salespeople control the sales interaction but often do not gain commitment because they prejudge the customer's needs and fail to probe for information.
A) Aggressive
B) Assertive
C) Empathetic
D) Confident
E) Determined

Question

Quizplus · Accepted Answer

Aggressive salespeople tend to control the sales interaction, but they often fail to gain the commitment because they make assumptions and do not listen to the customer's needs. They also may use pressure tactics instead of building rapport with the customer.

_____ Salespeople Control the Sales Interaction but Often Do Not