Question 1

If your subordinates obeyed your orders because of your ability to hand out bonuses,which of the following forms of power would you be exerting?
A) position power
B) coercive power
C) reward power
D) connection power

Accepted Answer

Reward power is the ability to give rewards.

Question 2

Hamid is a new employee who used to work for your most daunting competitor company.When you are designing an ad campaign,you interview Hamid to help you draft an accurate comparison of the two company's products.Hamid possesses ____________ power.
A) information
B) coercive
C) reward
D) referent

Accepted Answer

A person with information power has access to obscure knowledge that could be valuable to others.

Question 3

According to Leader Member Exchange (LMX)theory,employees who have low-quality relationships with their superiors
A) typically communicate in defensive ways.
B) are treated as insiders.
C) have high levels of satisfaction with their employer.
D) receive coaching from their boss.

Accepted Answer

Leader Member Exchange (LMX) points out that employees with defensive communication styles tend to have low-quality relationships with their superiors.

Question 4

According to Fred Fiedler's comparison of task-oriented versus relationship-oriented styles,the best choice of leadership in a given situation depends on
A) members' ages, members' genders, and the leader's level of experience.
B) the type of organization, the purpose of the group, and the size of the group.
C) leader-member relations, task structure, and the leader's power.
D) whether the group is for-profit or not-for-profit.

Accepted Answer

Fred Fiedler identified three key aspects that impact leadership effectiveness: leader-member relations, task structure, and the leader's power.

Question 5

According to Hersey and Blanchard's life-cycle theory,leaders should
A) treat older members with more respect than they treat younger members.
B) micro-manage, even with highly independent workers.
C) manage all employees the same way.
D) use a directive, task-oriented approach with members who aren't yet ready to work independently.

Accepted Answer

Hersey and Blanchard's life-cycle theory predicts that immature members (those who aren't ready to work independently) require directive leadership.

Question 6

If you want to become a group's emergent leader,you should AVOID
A) attempting to outclass other participants.
B) participating frequently in group conversations.
C) providing relevant information.
D) suggesting solutions to problems that are tough to solve.

Accepted Answer

Members who try to overpower others rarely become emergent leaders.

Question 7

According to Bormann's "method of residues," potential candidates for emergent leaders are likely to remain in the running for leadership if they
A) are flexible.
B) are very quiet.
C) are dogmatic.
D) exhibit annoying behaviors.

Accepted Answer

A good way to emerge as leader is to show your ability to be flexible.

Question 8

A coach of a football team has found that players comply with his rules and policies because they appreciate the way he sincerely praises their individual efforts in front of the team.This coach possesses ________ power.
A) referent
B) expert
C) position
D) coercive

Accepted Answer

A person with referent power garners others' respect attraction or liking.

Question 9

A person who __________ is most likely to emerge as the leader of a group.
A) doesn't say much
B) is dogmatic
C) cracks a lot of jokes
D) helps the group succeed

Accepted Answer

A good way to emerge as leader is to show your competence and help the group succeed.

Question 10

When Lucy,your manager's administrative assistant,tells you to sign and submit any paperwork to her immediately,you comply by the end of the day.Because Lucy is in charge of keeping the office files in order,she possesses _____________ power.
A) position
B) referent
C) orderly
D) connection

Accepted Answer

Position (legitimate) power stems from a person's job title or job description.

Question 11

Effective lateral leadership refers to all of the following EXCEPT
A) asking thoughtful questions.
B) inviting others to challenge your thoughts.
C) modeling constructive team behavior.
D) taking charge of a team's decisions.

Accepted Answer

Effective lateral leaders do not boss others around.

Question 12

Sooja,the vice president of Neo Systems,runs a tight ship and makes sure that her top management team does what she wants it to.If any member raises issues,she fires that member.Sooja exerts ________ power.
A) coercive
B) reward
C) referent
D) connection

Accepted Answer

Coercive power arises from a person's ability to punish others.

Question 13

Employees can increase their chances of having a high-quality relationship with their superiors by all of the following EXCEPT
A) showing initiative.
B) using a competitive language style.
C) going beyond the official job description.
D) taking responsibility.

Accepted Answer

Employees can increase their chances of having a high-quality relationship with their superiors by showing initiative, taking responsibility, and going beyond the official job description.

Question 14

According to Leader Member Exchange (LMX)theory,employees who have high-quality relationships with their superiors
A) typically communicate in supportive ways.
B) are treated as outsiders.
C) have low levels of satisfaction with the organization they work for.
D) are subject to face-threatening acts and power games.

Accepted Answer

According to Leader Member Exchange (LMX), employees can promote high-quality relationships with their superiors by using supportive communication.

Question 15

Kat is the coach of a high school gymnastics team that has been extremely successful over the past 12 years.Her leadership varies,depending on the nature of the task confronting the athletes.When they must do something they don't want to do,she exerts position power by using an autocratic style.But,when the goal is just to have fun,she allows the team to have as much say as possible.Kat manages from a _________ perspective.
A) trait
B) contingency
C) laissez-faire
D) leadership emergence

Accepted Answer

According to the "Contingency perspective," effective leadership style changes from one situation to the next.

Question 16

The Leader Member Exchange (LMX)theory teaches that
A) leaders exchange perks for good performance from members.
B) because time and energy are limited, every leader has some high-quality relationships with employees, and some low-quality relationships with other employees.
C) an effective organization will exchange its worst leaders for new leaders each year.
D) if employees exchange their poor communication habits for better communication skills, they will become leaders.

Accepted Answer

According to Leader Member Exchange (LMX), every leader has both high- and low-quality relationships with employees.

Question 17

Several students have formed a study group for their communication class.Although some students are communication majors with high grades,the member who has the most influence on the group is a fun-loving star player on the college basketball team.In this group,the basketball player possesses ________ power.
A) coercive
B) expert
C) referent
D) information

Accepted Answer

A person with referent power garners others' respect attraction or liking.

Question 18

Coercive power is a function of
A) a person's job title.
B) the consequences a person can impose.
C) a person's intelligence.
D) the degree to which a person is respected.

Accepted Answer

Coercive power arises from a person's ability to punish others.

Question 19

Drake completed a short course in computer technology during summer vacation.Now his parents' friends call him when they have questions about their personal computers.Drake has earned some ________ power.
A) position power
B) expert power
C) reward power
D) coercive power

Accepted Answer

Expert power stems from a person's talent and knowledge, derived from training in a certain area of expertise.

Question 20

Referent power is a function of
A) a person's job title.
B) the punishment a person can impose.
C) a person's intelligence.
D) the degree to which a person is respected.

Accepted Answer

A person with referent power garners others' respect attraction or liking.

Quiz 7: Leading and Working in Teams

If your subordinates obeyed your orders because of your ability to hand out bonuses,which of the following forms of power would you be exerting?

Hamid is a new employee who used to work for your most daunting competitor company.When you are designing an ad campaign,you interview Hamid to help you draft an accurate comparison of the two company's products.Hamid possesses ____________ power.

According to Leader Member Exchange (LMX) theory,employees who have low-quality relationships with their superiors

According to Fred Fiedler's comparison of task-oriented versus relationship-oriented styles,the best choice of leadership in a given situation depends on

According to Hersey and Blanchard's life-cycle theory,leaders should

If you want to become a group's emergent leader,you should AVOID

According to Bormann's "method of residues," potential candidates for emergent leaders are likely to remain in the running for leadership if they

A coach of a football team has found that players comply with his rules and policies because they appreciate the way he sincerely praises their individual efforts in front of the team.This coach possesses ________ power.

A person who __________ is most likely to emerge as the leader of a group.

When Lucy,your manager's administrative assistant,tells you to sign and submit any paperwork to her immediately,you comply by the end of the day.Because Lucy is in charge of keeping the office files in order,she possesses _____________ power.

Effective lateral leadership refers to all of the following EXCEPT

Sooja,the vice president of Neo Systems,runs a tight ship and makes sure that her top management team does what she wants it to.If any member raises issues,she fires that member.Sooja exerts ________ power.

Employees can increase their chances of having a high-quality relationship with their superiors by all of the following EXCEPT

According to Leader Member Exchange (LMX) theory,employees who have high-quality relationships with their superiors

The Leader Member Exchange (LMX) theory teaches that

Coercive power is a function of

Drake completed a short course in computer technology during summer vacation.Now his parents' friends call him when they have questions about their personal computers.Drake has earned some ________ power.

Referent power is a function of