Question 1

Which of the following is true about telephone conferences?

Accepted Answer

Telephone conferences are often overlooked as a useful way for groups with distant members to hash out details.

Question 2

Which of the following best meets the criteria for a well-written agenda item?

Accepted Answer

An effectively written agenda item describes the goal for the discussion.

Question 3

As the owner of a small computer store,Sandra decided that the best way to improve company morale was to hold weekly meetings to allow her employees to interact on a social level.As a result,Sandra's employees became more committed to the company and to one another because they began to form interpersonal relationships with one another.Which of the following types of meetings did Sandra organize?

Accepted Answer

Social meetings are classified as ritual activities.

Question 4

Goal descriptions for agenda items should be ________.

Accepted Answer

Descriptions of for agenda items should be result-oriented, specific, and realistic.

Question 5

It's not important to include ____________ on an agenda.

Accepted Answer

A comprehensive agenda should include the time, length, and location of the meeting; a list of participants; necessary background information; a brief explanation of each item.

Question 6

In which of the following situations would it be best to call a meeting rather than to send a memo?

Accepted Answer

Meetings are often necessary when confusing or controversial information is being communicated.

Question 7

A small team of salesmen were having a problem with their current product.They decided to have a meeting to develop potential solutions and to eliminate the existing flaws.As a result of their meeting,the company implemented the suggestions they offered,which led to a significant increase in their sales.According to the text,which of the following types of meetings did this group of salesmen engage in?

Accepted Answer

Problem-solving/decision-making meetings occur when a group needs to take an action or change an existing policy.

Question 8

All of the following are the intended purposes of ritual activity meetings except:

Accepted Answer

Ritual activities can reinforce commitment, provide a place to exchange ideas, and confer status on those who are invited.

Question 9

If a meeting served a social rather than a task function,which type of meeting would it be?

Accepted Answer

Social meetings are classified as ritual activities.

Question 10

A meeting is advisable when

Accepted Answer

Meetings are advisable when members' tasks are interdependent and each member fills a different role.

Question 11

A meeting should probably be avoided if

Accepted Answer

Meetings are not justified if the matter could be handled by distributing a memo or e-mail.

Question 12

Which of the following is NOT one of the activities suggested for the opening moments of a meeting?

Accepted Answer

During the opening segment of the meeting, the organizer should summarize goals, preview background information, preview the meeting, and identify time constraints.

Question 13

All of the following are useful guidelines for conducting videoconferences EXCEPT:

Accepted Answer

Use the best equipment possible for teleconferences or video conferences, so everyone's words can be understood.

Question 14

Handle decisions without a meeting when

Accepted Answer

Meetings are not justified if there is only one correct answer to the question under consideration.

Question 15

The concept of a bell-shaped agenda means that

Accepted Answer

In a bell-shaped agenda, difficult items are handled in the middle third of the meeting

Question 16

Which of the following is NOT an aspect of the organizer's pre-meeting preparation?

Accepted Answer

Pre-meeting preparation includes telling members how to prepare for the meeting, reminding individual members about their specific assignments, and ordering the agenda items.

Question 17

Which of the following questions is NOT recommended as a starting point for building an agenda?

Accepted Answer

A well-written agenda provides information that helps all members deal thoughtfully with important items.

Question 18

Les and his colleagues are working on a large construction project.The environmental,architectural,and marketing specialists are located in three different geographic locations.Team members don't have time to fly to a central location every time a meeting is needed,yet they want to see each other's nonverbals.Which of the following types of virtual meetings would you suggest to this team?

Accepted Answer

A videoconference allows users to see one another while they talk.

Question 19

Loretta is a member of a small research team that is working on developing a vaccine for swine flu.Once a week team members meet to share their most recent findings.These gatherings illustrate the _________________ function of meetings.

Accepted Answer

People meet regularly in organizations to exchange information.

Question 20

Drawbacks of inefficient meetings include all of the following EXCEPT

Accepted Answer

Inefficient meetings reduce productivity and waste time and money.

Quiz 8: Effective Meetings