As a result of the mum effect, the message that reaches the top executives of an organization is:
A)clear and specific.
B)unrealistically rosy.
C)delayed and outdated.
D)highly credible.
E)completely accurate.

Question

Quizplus · Accepted Answer

The mum effect occurs when the chain of messages within an organization is filtered at each level to leave out or inaccurately state the bad news. The message that top executives often hear ends up being unrealistically rosy.

As a Result of the Mum Effect, the Message That