In one of the annual employee meetings, Watson said "Managers have to stop using the good news-bad news-good news approach in performance reviews that gives poor performers a false sense that their work is acceptable." Watson is asking the managers to stop applying the _____ approach to delivering bad news.
A)sandwich
B)problem-solving
C)blaming
D)pragmatic
E)direct

Question

Quizplus · Accepted Answer

The sandwich approach to delivering bad news dilutes the message and gives poor performers a false sense that their performance is acceptable.

In One of the Annual Employee Meetings, Watson Said "Managers