The "you" attitude ______.
A) adapts the message to the reader
B) influences the format of the message
C) subordinates negative information
D) all of these
Correct Answer:
Verified
Q15: An apology should include which of the
Q16: Which of the following is NOT a
Q17: Memos and e-mails written by managers are
Q18: Which strategy is used for messages that
Q19: Which of the following items should appear
Q21: Which of the following is a good
Q22: Most claim refusal letters should close with
Q23: For which of the following should you
Q24: An indirect approach in responses to inquiries
Q25: The writer should use negative words such
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