Memos and e-mails written by managers are considered to be ______.
A) interesting
B) permanent
C) unimportant
D) classified
Correct Answer:
Verified
Q12: The opening of a persuasive request should
Q13: Which of these strategies softens the blow
Q14: The "you" attitude does not _.
A)anticipate questions
B)stress
Q15: An apology should include which of the
Q16: Which of the following is NOT a
Q18: Which strategy is used for messages that
Q19: Which of the following items should appear
Q20: The "you" attitude _.
A)adapts the message to
Q21: Which of the following is a good
Q22: Most claim refusal letters should close with
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