The _____ occurs when ratings of all employees fall at the high end of the scale.
A) primacy effect
B) recency effect
C) leniency error
D) central tendency

Question

Quizplus · Accepted Answer

The statement describes the leniency error, which is when the rater consistently rates employees at the high end of the scale, typically out of a desire to avoid conflict or to be seen as a "nice" or approving boss. The primacy effect refers to the tendency to remember the first thing that happens or is presented, while the recency effect refers to the tendency to remember the most recent thing. The central tendency occurs when the rater consistently rates employees in the middle range of the scale.

The _____ Occurs When Ratings of All Employees Fall at the High