The tendency to delay,downplay or distort bad news
A) is natural, and you should de-emphasize the news at all costs.
B) can lead to problems with internal communication, but generally not with external audiences.
C) can lead to unethical decisions and even lawsuits.
D) can be eliminated by punishing employees who regularly deliver bad news.
E) is not an issue unless money is involved.

Question

Quizplus · Accepted Answer

C)The challenge of sending and receiving negative messages fosters a tendency to delay,downplay,or distort the bad news.However,doing so may be unethical,if not illegal.In recent years,numerous companies have been sued by shareholders,consumers,employees,and government regulators for allegedly withholding or delaying negative information in such areas as company finances,environmental hazards,and product safety.

The Tendency to Delay,downplay or Distort Bad News