Generally speaking,bad news for employees should be delivered using
A) blunt language.
B) the direct approach.
C) the indirect approach.
D) passive voice.
E) subordinates.
Correct Answer:
Verified
Q20: One important goal of a buffer is
Q21: In most cases,delaying when you need to
Q22: Using the direct approach for negative messages
A)
Q23: In refusing a customer's request for adjustment,you
Q24: If you must give an employee a
Q26: When you need to inform employees that
Q27: Negative messages about business transactions should
A) confirm
Q28: When you are refusing a routine request,you
A)
Q29: The tendency to delay,downplay or distort bad
Q30: A crisis management plan
A) defines operational procedures
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents