When serving customers, you may use the phrase
A) "That's not my problem."
B) "I don't work in this department."
C) "Do you have any other questions about the product?"
D) All of these choices.
Correct Answer:
Verified
Q30: Good customer service requires that
A)all customers be
Q31: Which of the following is a proper
Q32: Reliability refers to
A)the knowledge level of the
Q33: Tangible items
A)include professional services.
B)are sold in dental
Q34: Unhappy customers
A)don't come back.
B)don't tell your business
Q35: When serving customers, you should not use
Q36: Customers generally respond well when they understand
Q37: Which of these phrases would be inappropriate
Q39: Employees selling tangible items must gain knowledge
Q40: Customer's may not always be right--
A)so you
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents