A participative approach to overcoming resistance to change would be appropriate when:
A)skill deficiencies are evident
B)goals are compatible but several groups resist
C)rumors and non-factual information have upset employees
D)distrust and lack of credibility exist

Question

Quizplus · Accepted Answer

A participative approach involves involving multiple stakeholders in the change process through communication, collaboration, and consultation. This approach would be appropriate when goals are compatible, but there is resistance from several groups. In this scenario, involving these groups in the change process would help them feel heard and valued, making them more likely to support the change. The other options listed may require different approaches, such as training for skill deficiencies, addressing rumors and misinformation with communication, and building trust and credibility through transparency and consistency.

A Participative Approach to Overcoming Resistance to Change Would Be