Possible solutions that firms use to minimize the problems caused by inseparability include all of the following except:
A)the careful selection of service employees.
B)the management of service consumers.
C)the use of multisite locations to distribute services.
D)the training of public contact personnel.
E)appealing to market segments with different demand patterns.

Question

Quizplus · Accepted Answer

Inseparability refers to the fact that services are produced and consumed simultaneously. Options A, B, C, and D are strategies to manage the interaction between service providers and consumers, while option E is more about managing demand rather than addressing inseparability directly.

Possible Solutions That Firms Use to Minimize the Problems Caused