In which of the following situations is it appropriate to use the direct approach to organize negative news messages?
A)The news has considerable consequences for the reader.
B)The reader is likely to react emotionally to the news.
C)The reader is not expecting this news.
D)You are keen on maintaining a positive working relationship with the reader.
E)You need to immediately get the reader's attention.

Question

Quizplus · Accepted Answer

E)You should use the direct approach to organizing your negative messages when the situation is routine or minor, when the bad news won't come as a shock, or when you need to get the reader's attention.

In Which of the Following Situations Is It Appropriate to Use