The indirect approach to organize negative news messages should be used when ________.
A)the reader's attention is needed
B)the reader has an emotional investment in the situation
C)the situation is routine or minor
D)the audience prefers short messages that get right to the point
E)the audience is expecting the news

Question

Quizplus · Accepted Answer

B)If the reader has an emotional investment in the situation or the consequences to the reader are considerable, the indirect approach is often better.

The Indirect Approach to Organize Negative News Messages Should Be